Terms & Conditions

Shipping Policy:

  1. Processing Time: Orders are typically processed within 2 business days upon receipt of payment.
  2. Shipping Methods: We offer several shipping options, including standard and expedited shipping. The available methods and associated costs will be displayed at checkout.
  3. Delivery Time: Delivery times may vary depending on the shipping method selected and the destination.
  4. International Shipping: Please note that additional customs duties, taxes, and fees may apply to international orders. Customers are responsible for any such charges.
  5. Shipping Restrictions: We currently ship to addresses within India. We reserve the right to restrict shipping to certain locations without prior notice.

Damaged or Defective Items:

  1. Reporting Damage: If you receive a damaged or defective item, please contact us immediately with photos of the damaged or defective product and its packaging. We will work to resolve the issue promptly.
  2. Replacement or Refund: Depending on the circumstances, we may offer a replacement item or issue a refund for damaged or defective products. Our customer service team will provide further assistance.

 

Contact Us:  If you have any questions or concerns about our shipping and returns policy, please contact our customer service team at shiramaorg@gmail.com.

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