Shipping Policy:
- Processing Time: Orders are typically processed within 2 business days upon receipt of payment.
- Shipping Methods: We offer several shipping options, including standard and expedited shipping. The available methods and associated costs will be displayed at checkout.
- Delivery Time: Delivery times may vary depending on the shipping method selected and the destination.
- International Shipping: Please note that additional customs duties, taxes, and fees may apply to international orders. Customers are responsible for any such charges.
- Shipping Restrictions: We currently ship to addresses within India. We reserve the right to restrict shipping to certain locations without prior notice.
Damaged or Defective Items:
- Reporting Damage: If you receive a damaged or defective item, please contact us immediately with photos of the damaged or defective product and its packaging. We will work to resolve the issue promptly.
- Replacement or Refund: Depending on the circumstances, we may offer a replacement item or issue a refund for damaged or defective products. Our customer service team will provide further assistance.
Contact Us: If you have any questions or concerns about our shipping and returns policy, please contact our customer service team at shiramaorg@gmail.com.